The Future of Work Starts WOW

Transformative AI implementations that revolutionize customer and employee experiences

We're not just another AI consultancy. We're your CX/EX laboratory, designing intelligent solutions that make your customers say "WOW" and your team members feel empowered to deliver extraordinary experiences every single day.

Transform Your Business Join Our AI Masterclass

AI Implementation Success

Mid-sized service businesses achieving measurable transformation

3-5x

Efficiency Gains

90%

Client Satisfaction

60%

Cost Reduction

24/7

AI Support

Our CX/EX Laboratory Services

We specialize in designing and implementing AI solutions that transform how your business delivers experiences that WOW

📊

Future of Work Consulting

Strategic guidance on navigating the evolving workplace landscape, helping organizations adapt to new technologies, work models, and employee expectations.

Workplace transformation strategy
Remote & hybrid work optimization
Change management & adoption
Leadership development programs

🎯

AI Training & Workshops

Comprehensive training programs that equip your leadership team and employees with the knowledge and skills needed to leverage AI effectively in their daily work.

Executive AI masterclasses
Team-specific AI training
Hands-on tool implementation
Ongoing support & mentoring

🧠

AI Strategy & Implementation

Comprehensive AI transformation strategies tailored for mid-sized service businesses, focusing on practical implementations that deliver immediate ROI while building long-term competitive advantages.

Strategic AI roadmap development
Custom AI solution design
Implementation planning & oversight
Performance measurement & optimization

💫

Customer Experience Transformation

Revolutionary CX solutions that leverage AI to create personalized, efficient, and memorable customer interactions that drive loyalty and business growth.

AI-powered customer journey optimization
Intelligent customer service automation
Predictive customer analytics
Personalization engine development

🚀

Employee Experience Enhancement

AI-driven solutions that empower your team members with intelligent tools, streamlined workflows, and data-driven insights that enhance productivity and job satisfaction.

AI digital teammate integration
Workflow automation & optimization
Employee productivity analytics
Skills development & training programs

⚡

Rapid Prototyping Lab

Fast-track innovation through our rapid prototyping approach, allowing you to test and validate AI solutions before full-scale implementation.

Proof-of-concept development
Rapid testing & iteration
Risk mitigation strategies
Scalability planning

Meet Your Future of Work Strategist

Jim Washok brings over two decades of experience in transforming how organizations work, serve customers, and empower their teams. As the founder of WOW NOW Labs, he combines deep business acumen with cutting-edge AI expertise to help mid-sized service businesses navigate the future of work.

His unique approach focuses on the human side of AI implementation, ensuring that technology enhances rather than replaces the personal touch that makes service businesses successful. Through his "How Do I AI?" methodology, Jim is helping organizations implement AI solutions that deliver measurable results while maintaining their core values and customer relationships.

When you work with WOW NOW Labs, you're not just getting an AI consultant – you're partnering with a strategist who understands that the future of work is about creating experiences that WOW both customers and employees.

20+

Years Experience

125+

AI Tools Tested

Jim Washok

Future of Work Strategist

Creator of "How Do I AI?" Book Series

Founder of Aigentiv™ AI Consulting

Host of "Prompted To Work" Newsletter

"The future belongs to organizations that can WOW their customers while empowering their teams with intelligent technology."

Our Transformation Process

A proven methodology that takes your organization from AI curiosity to competitive advantage

Discovery & Assessment

We analyze your current operations, identify opportunities, and understand your unique challenges to create a customized AI transformation strategy.

Strategy Design

Together, we design a comprehensive AI implementation roadmap that aligns with your business objectives and delivers measurable results.

Rapid Prototyping

We build and test proof-of-concept solutions to validate approaches and minimize risk before full-scale implementation.

Implementation & Training

Our team implements AI solutions while training your staff and AI teammates to leverage new capabilities effectively and confidently.

Optimization & Scale

We continuously monitor performance, optimize results, and help you scale successful implementations across your organization.